Welcome to A Listening Ear

At A Listening Ear, we believe in the importance of emotional wellness and self-leadership.

Only with these essential elements in place, can optimum service be consistently given to others.

With over 40 years of experience in the Superyacht and Hospitality sectors and decades of experience with

Personal Development, we are dedicated to helping our clients up skill, achieve emotional wellness and balance,

create resilience and define purpose in their lives.

Services

Mentoring & Realignment Sessions

Rediscover a healthier, happier YOU

 

Personalized mentoring and realignment sessions for individuals for overall well-being.

Discover how to bring back balance and emotional well-being into your life

Enjoy the transformative power of realigning perspectives.

 

 

"When you change the way you look at things, the things you look at change!"

High-end Hospitality Training

Professional, bespoke hospitality training

 

All training is specifically formulated            for the yacht, private residence or resort       in accordance with the Principals' and guests' requirements.

To include, but not restricted to:

  • Food & Beverage Services
  • Housekeeping,
  • Laundry & Valet Services
  • Cultural Awareness

 

"The best way to find yourself is to lose yourself in service of others"

 

Self-Awareness & Self-Leadership training

Team building & Resilience Workshops

 

Practical strategies and techniques for building Self-Awareness & Self-Leadership and/or Team cohesion and resilience

Discovering ways to enjoy working in high-pressure environments.

 

https://ourfacelesscrew.com/blogs/news/a-look-into-self-leadership

 

"If everyone is moving forward together, then success takes care of itself"

 

About us

A Listening Ear offers Hospitality and Mental Wellness training, as well as Mentoring services and Leadership workshops. 

Created by an ex-superyacht crew member and industry professional We are based near Antibes on the Cote d'Azur, France.

Our services are available globally both online, onboard and onshore in private residences, resorts & yacht-related businesses.

 

With a strong foundation in the Superyachting and Hospitality sectors, we offer personalized support and guidance to individuals and teams seeking bespoke Hospitality and Mental Wellness training along with mentoring and Leadership workshops.

 

Lynne is a skilled and impactful superyacht crew trainer, bringing over 40 years of hospitality experience to the company. 

She has been an integral part of the creation, continual development, promotion and teaching of industry-recognised interior crew training programmes and has dedicated the last two decades of her life to the education and empowerment of many hundreds of superyacht crew members and hospitality staff. 

 

Lynne has an abiding passion for Personal Development and part of her aim is to encourage recognition for the challenging and demanding work professional Superyacht crew and Hospitality staff undertake. She also loves bringing a deeper understanding, acceptance and appreciation of self and others to ALL individuals and teams in the high-end hospitality industry

 

In an industry whose foremost asset is people, she strongly believes in the importance of this work to increase employee engagement       and encourage the enjoyment of and longevity in the industry, knowing that this will automatically translate into a better owner and guest experience.

 

  “Who you are tomorrow begins with what you do today!”

Frequently Asked Questions

What makes your approach unique?

Having spent 15 years as a Chief Stewardess in the superyacht industry; more than 20 years as a superyacht crew trainer and 5 years as the PYA's Director of Interior Training and Development, the Listening Ear approach is undoubtedly unique. This life and professional experience, coupled with an ongoing commitment to Personal Development of self and others, has created a deep understanding of, and ability to address the specific challenges and needs of superyacht Captains and crew, as well as hospitality professionals working in private residences. I am also a certified MHFAider www.mhfaengland.org

Other information:

During my tenure as PYA Director of Interior Crew Training & Development I set up the PYA Welfare group to support interior crew with the challenges they were facing on board and this is still offering a terrific service to the industry.

As well as a continued supporter of the wonderful work ISWAN are doing through their welfare services to yacht crew through their 24/7 Seafarers help line and the unique services of MSOS (Medical Support Offshore) and The Crew Mess for drug and alcohol addiction

I also proudly endorse the Blue Ducks charitable fundraising initiative, created to champion the mental health of yacht crew members through dedicated fundraising efforts

How can your services benefit those in the superyacht industry?

Through listening with compassion and understanding and providing personalised advice, tools and techniques, our onboard in-person or online services are tailored to the demands and pressures of the superyacht and high-end hospitality industries, providing valuable support for maintaining well-being and balance in these unique environments.

 

Do you offer remote support for clients outside of France?

Yes, wherever possible, we offer remote training, support and guidance to clients worldwide, ensuring accessibility and flexibility in our services.

“A Listening Ear has been a game-changer for me. Their personalized approach and deep understanding of the superyacht industry have made a significant impact on my hospitality skills and my wellbeing. I highly recommend their services to anyone seeking genuine support and guidance.”

Sophie B.

Contact us

Reach out to us for your personalized training needs and for support and guidance for you and your team

Location

A Listening Ear
Provence-Alpes-Cote d'Azur, France